Cookie & Data Usage Policy

Understanding how RippleStreamOn uses tracking technologies to enhance your experience

At RippleStreamOn, we use various tracking technologies including cookies, web beacons, and similar tools to improve your experience on our bug tracking platform. This policy explains what these technologies are, how we use them, and how you can control their usage. We believe in complete transparency about our data practices and want you to make informed decisions about your privacy.

What Are Tracking Technologies

Tracking technologies are small data files and code snippets that help websites function properly and understand user behavior. When you visit ripplestreamon.com, these technologies work in the background to remember your preferences, maintain your session, and provide analytics about site usage.

Think of cookies as digital sticky notes that your browser saves. They contain small pieces of information that help our platform recognize you when you return, remember your settings, and provide a smoother experience overall.

How We Use These Technologies

Essential Platform Functions

Our bug tracking system relies on certain cookies to function properly. These essential cookies handle user authentication, maintain your session security, and ensure that forms work correctly when you submit bug reports or project updates.

  • Keeping you logged in to your RippleStreamOn dashboard
  • Remembering your language and display preferences
  • Protecting against security threats and unauthorized access
  • Maintaining shopping cart contents for premium features
  • Ensuring forms submit properly and data isn't lost

Performance and Analytics

We use analytics cookies to understand how users interact with our platform. This data helps us identify which features are most valuable, where users encounter difficulties, and how we can improve the overall experience.

What Analytics Tell Us

Analytics show us patterns like which bug tracking features are used most frequently, how long it takes users to complete common tasks, and where people might be getting confused in our interface. This information guides our development priorities and helps us create a more intuitive platform.

Types of Data Collection

User Behavior Information

We collect information about how you navigate through our platform, which pages you visit, how long you spend on different sections, and which features you use most often. This behavioral data helps us optimize the user experience and identify areas for improvement.

Technical Information

Our systems automatically collect technical details about your device and browser, including screen resolution, operating system, browser type, and connection speed. This information helps us ensure our platform works well across different devices and setups.

  • Browser type and version for compatibility optimization
  • Device information to ensure responsive design works properly
  • IP address for security monitoring and regional preferences
  • Referral source to understand how users find our platform
  • Page load times to monitor and improve performance

Managing Your Cookie Preferences

Browser-Based Controls

Most web browsers give you control over cookies through their settings. You can choose to block all cookies, accept only certain types, or receive notifications when cookies are being set.

Chrome

Go to Settings → Privacy and Security → Cookies and other site data to manage your cookie preferences.

Firefox

Access Options → Privacy & Security → Cookies and Site Data to control cookie settings.

Safari

Visit Preferences → Privacy → Cookies and Website Data to adjust your cookie preferences.

Edge

Navigate to Settings → Cookies and site permissions → Cookies and site data for cookie controls.

Important Notice About Blocking Cookies

While you can disable cookies entirely, doing so may affect your ability to use certain features of our bug tracking platform. Some functions like staying logged in, saving project preferences, and maintaining form data require cookies to work properly.

Data Retention and Security

How Long We Keep Data

Different types of cookies and tracking data are retained for varying periods based on their purpose. Session cookies are deleted when you close your browser, while persistent cookies may remain for up to two years unless you delete them manually.

Analytics data is typically aggregated and anonymized, then retained for up to 26 months to help us understand long-term usage patterns and make informed decisions about platform improvements.

Security Measures

We implement appropriate security measures to protect the data collected through tracking technologies. This includes encryption for sensitive information, regular security audits, and strict access controls for our development team.

Third-Party Services

RippleStreamOn may use third-party services for analytics, performance monitoring, and other platform functions. These services may set their own cookies and have their own privacy policies governing data collection and usage.

We carefully select third-party partners and ensure they meet our standards for data protection and user privacy. However, we encourage you to review the privacy policies of these services if you have specific concerns about third-party data collection.

Your Rights and Choices

You have several rights regarding the data we collect through tracking technologies. You can request access to information we have about you, ask for corrections to inaccurate data, or request deletion of your data in certain circumstances.

  • Right to access your personal data and tracking information
  • Right to correct inaccurate information in our systems
  • Right to request deletion of your data where legally permissible
  • Right to object to certain types of data processing
  • Right to receive your data in a portable format

To exercise these rights or if you have questions about our data practices, please contact our support team using the information provided below.

Updates to This Policy

We may update this cookie and data usage policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify users through our platform or via email.

We recommend reviewing this policy periodically to stay informed about how we collect and use data through tracking technologies on the RippleStreamOn platform.

Questions About Our Cookie Policy?

We're here to help clarify any questions about our data practices.

Email: support@ripplestreamon.com
Phone: +88662240909
Address: No. 11-1號, Yingcai Rd, Shalu District, Taichung City, Taiwan 433

This Cookie Policy was last updated on February 15, 2025